A successful insurance office requires happy, productive staff. But, the old adage is correct: Money doesn’t buy happiness - or an increase in productivity. While a person’s salary is, indeed, one of the primary factors in job satisfaction, it is only one piece of the equation. And not a very big piece, as it turns out.
Recruiting talented individuals is a top priority for everyone in the insurance industry. Almost 50 percent of personnel are over the age of 45, according to the Bureau of Labor Statistics, and a large percentage of the industry’s workforce is expected to retire within the next 20 years.
Employees are the backbone of any business. It would be pretty difficult for any company to be successful without their staff. Insurance companies are just one type of business that lean heavily on agents and office staff. After all, insurance is quite different from other industries because it has both a product and a service aspect. Aside from merely making sure their products work, insurance agencies have to make certain their clients are happy; it's an industry that has to delight their customers when you consider the lifetime value of each client. And, when your office staff is happy, then you can be rest assured that your clients will be too.